Farmers State Bank President Alan Organ stands in the area that was formerly offices for himself and Dave Andrews. By fall this will be the new teller location. Photo by Karen Jorgensen
By Karen M. Jorgensen
There is a new look coming to the interior of Farmers State Bank in West Concord as remodeling work is now under way.
Bank President Alan Organ said the changes, which are the first major ones made to the bank in 33 years, will make operations more efficient and adjust to how people bank in 2017.
"Our decision to remodel came from most people using direct deposit and ATM machines," Organ said.
The bank has not lost business, he said, but fewer people find it necessary to come to the bank in person. Daily walk-in traffic to the bank has dropped considerably in the last five years, he said, as most people have their paychecks direct-deposited and the ATM machine is how most people get cash from their accounts.
By remodeling the inside, he said, they can make better use of the staff.
The office space used by Organ and Dave Andrews has been opened up, Organ said, and the tellers will be moved to that space. This will allow the tellers to greet customers when they come in the front door, he said, but also allow them to see the drive-through area.
Remodeling has already been done to Dan Rabe's office and the boardroom. When finished Organ and Andrews will have their office spaces in the current teller area.
The new teller area will also include a location that is accessible to a customer in a wheelchair.
Read the rest of the story in the print edition of the Star Herald.